Conditions d’utilisation

1. The general conditions of sale described below detail the rights and obligations of the company Sunny-Day and its client in the context of the sale of the following goods: textile articles, accessories for babies, children and adults.

Sunny-Day reserves the right to modify the Terms and Conditions at any time by publishing a new version on its website. The applicable Terms and Conditions are those in effect at the time the order is validated, i.e., the date of payment. The customer is invited to read them. The seller and the customer agree that these Terms and Conditions govern the terms of sale. Validation of an order constitutes acceptance of the Terms and Conditions.

The sole proprietorship Sunny-Day. The head office is located at Calle José María Belándo 21. The company's email address is info@sunny-day.es

 

2. Products are sold at the price in effect at the time of ordering, as indicated on the website. Prices are indicated in euros (€), all taxes included (TTC).

Sunny-Day reserves the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order was placed.

The prices of products sold on the site are per item and reference. They are subject to change at any time without prior notification.

Delivery costs are listed separately, depending on the choice made. Orders are payable in euros, regardless of the delivery location or the buyer's residence.

In the event of an input, printing, publication or calculation error showing a price significantly lower than the price normally charged on the site or in the reference market for the Product(s) in question, their order may be subject to cancellation even if it has been automatically confirmed by the company Sunny-Day.

The Customer will be informed as soon as possible by email so that they can, if they wish, place another order at the correct price.

In the event of delivery of products outside the European Union, the seller is not responsible for the payment of customs duties or other local costs or taxes. Such duties, costs or taxes are the responsibility of the customer as the buyer and, where applicable, the customer is also required to make the necessary declarations to the competent authorities of the country of delivery.

 

3. Payment for orders is made by credit card (Visa, MasterCard, American Express, Union Pay)

 

4. The essential characteristics of the products and their respective prices are made available to the customer (description in the caption of the photos). The products are described and presented with the greatest accuracy. However, if the characteristics of the products could differ slightly from the statement, due to the artisanal nature of the products, the company could not be held responsible.

The company is not responsible for misuse or normal wear and tear due to regular use.

 

5. To order the desired items, the customer enters their product sheet by clicking on the photo or reference, chooses the desired quantity and clicks on “Add to cart”.

By clicking on the "validate cart" button, the buyer confirms their order after having checked their cart. They must then validate it by clicking on the "Pay" button. The sale only becomes final after full payment of the sale price by the buyer in accordance with the payment terms indicated in Article 3 hereof.

The customer will then receive by email a confirmation of acceptance of the order within twenty-four (24) hours, summarizing the order reference, the item(s) ordered, their quantity(ies), price, color, size(s), delivery costs, the chosen payment method, the customer details as well as the chosen delivery and billing addresses.

If the order is not validated by Sunny-Day within this period by email, the order will not be deemed to have been taken into account.

If the customer does not receive an email within the aforementioned timeframe, they are invited to contact Sunny-Day by email: info@sunny-day.es

The customer will also receive confirmation of the order's shipment by email.

Sunny-Day undertakes to honor orders received on the site and duly validated within the limits of available stocks, in accordance with the delivery conditions.

If one or more products ordered on the site are unavailable, Sunny-Day undertakes to inform the Customer by email.

At its sole discretion, Sunny-Day may offer the customer an equivalent item to replace the unavailable item. In the absence of a response from the customer or an equivalent product, the order for the unavailable product will be cancelled and the price refunded to the customer, with the remainder of the order remaining firm and final.

Sunny-Day reserves the right to cancel or refuse any order from a customer for a legitimate reason, for example due to a difficulty in supplying a product, a problem with the order or delivery, or due to the abnormality of the order or, when there is a dispute concerning a previous order, and in particular its payment. Sunny-Day cannot be held liable in this regard under any circumstances.

Sunny-Day will only notify the customer by email. The customer is therefore asked to check their email inbox regularly.

 

6. 

Shipping costs are based on current postal rates and are included in the total when ordering. In the event of a change in current rates, Sunny-Day will adjust its shipping costs. 

The delivery time indicated when the order is placed is given for information purposes only and is not guaranteed in any way. Consequently, any reasonable delay in the delivery of the products will not give rise to the buyer's benefit, the allocation of damages or the cancellation of the order.

The buyer bears the entire risk of transport. Sunny-Day cannot be held responsible for non-delivery or late delivery in the event of force majeure, disruptions or strikes in postal services and means of transport, or bad weather. Items are shipped in perfect condition.

In the event of missing or damaged goods during transport, the buyer must inform Sunny-Day by email within five days of delivery: info@sunny-dayes

Products will be shipped only after receipt of the total purchase amount, including shipping costs, in Sunny-Day bank account. Any goods returned to the company due to an incorrect or incomplete delivery address will be reshipped with additional shipping costs to be paid by the buyer.

 

7. In accordance with the provisions of the Consumer Code, the customer does not have a 14-day period because we are dealing with goods made to the customer's request or clearly personalized, the manufacture of which requires special adaptations to meet very specific technical and aesthetic requirements (for example, custom-made furniture or clothing). The choice of options (color, finish, etc.) in the ranges of standard elements offered by the professional does not sufficiently modify the nature or the destination of the goods, to make them clearly personal. For special or personalized orders, the right of withdrawal cannot be exercised (Art. L 21-28 of the Consumer Code).

 

8.

The seller cannot, under any circumstances, be held liable for the non-performance or improper performance of contractual obligations if such non-performance or improper performance is caused by the actions or omissions of the customer, particularly during the order placement.

The seller shall also not be held liable, nor considered to have breached these terms and conditions, in the event of any delay or failure to perform obligations if such delay or failure is due to force majeure circumstances.